About us

Xeno’s Play Space is the brainchild of three couples from Mumbai. Being young parents just like you, they understand kids’ entertainment needs and where exactly the gap is. With new-age games unlike any other in India and a massive space where kids can freely be kids, Xeno’s Play Space is the result of that intent and concern coming to fruition. They also empathise with the concerns of parents and have taken steps to ensure kids’ safety and wellbeing while playing .

Terms and Conditions

Last Updated: 15 October 2021
Hello, and welcome to Xeno’s Play Space Terms and Conditions of use. The Terms you see below are important because they:
  • Outline the legal rights of Xeno’s Play Space and our users.
  • Explain the rights you give to us when you use the services of Xeno’s Play Space
  • Describe the rules everyone needs to follow for payments and refunds
  • Contain a disclaimer on the Income and Certification
Please read these Terms & Conditions, our Privacy Policy any other terms referenced in this document carefully. Here we go…

1. Introduction

Please read these terms and conditions of use carefully before accessing, using or obtaining any materials, information, products or services. By accessing, the Xeno’s Play Space website, any other feature or other Xeno’s Play Space platforms, you agree to be bound by these terms and conditions (“Terms”) and our Privacy Policy. If you do not accept all these Terms, then you may not use Our Website. In these Terms, “we”, “us” , “our” or “Xeno’s Play Space” refers to Xeno’s Play Space, and “you” or “your” refers to you as the user of our Website and other training resources.

2. Changes to the Agreement

We may modify these Terms, for any reason at any time, by posting a new version on Our Website, these changes do not affect rights and obligations that arose prior to such changes. Your continued use of Our Website following the posting of modified Terms will be subject to the Terms in effect at the time of your use. Please review these Terms periodically for changes.

If you do not wish to continue using the Service under the new version of Agreements, you may terminate your account / Services by contacting us by emailing the support. These policies and procedures apply to all Xeno’s Play Space products sold on this site or any other site owned by K21Academy that includes a link to this page. Xeno’s Play Space: http://book.yorker.in/multi/xenos

3. Hours of Function

  • Xeno’s Play Space Team is operational from Monday – Sunday: 11:00 A.M- 9:00 P.M IST (India)
  • We are open all 7 days.
  • We may remain close for maintenance sometime, but that will be posted on our social media handle.

4. Payments, Cancellations, and Refund policy

4.1 Billing
All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.

A customer can purchase any slot offered by Xeno’s Play Space through different payment options like, VISA / MasterCard / PayPal / Razor Pay depending upon which ones are currently being provided by Payment Gateway facility.

After the payment process is carried out successfully, an official receipt of purchase is provided by payment Gateway on behalf of Xeno’s Play Space through email which can be used as a reference for any future requirements.

4.2 Refund Policy

Once we receive your amount for the slot booking, we will notify you that we have received your amount against the desired slot. However due to circumstances or situation if you are unable to attend the slot as booked and desired by you than we shall carry forward the same for the period of 30 days from the date of booking and you would be allowed to utilize the credit given by informing at the center. We will a lot you alternate slot as desired by you subject to availability of that slot. But you need to make sure that you utilize the amount within 30 days. Rescheduling can be done for the slot booking maximum 2 times.

If you have any questions related to refund, contact us on askxeno@xenosplayspace.com or reach us at 022 6708 8448, 93210 00300

5. Customer Support

For customer support with account-related and payment-related questions, please contact our Customer Service Department using the Customer Service contact us on the Get in Touch With Us section of our website. We will use reasonable endeavours to respond to all Customer Support Queries within a reasonable time frame but we make no promises that any Customer Support Queries will be responded to within any particular time frame and/or that we will be able to answer any such queries.

6. Rights you grant us

On acceptance of Terms & Conditions by a user, the user gives his/her explicit permission to call or contact the user via SMS or email through any medium which Xeno’s Play Space deems fit.

We reserve the right to feature your picture in any photos, videos, or other promotional material used by us.

Further, we may use your personal information to inform you about other schemes/offers offered by us. However, we shall not distribute or share your personal information with any third party marketing database or disclose Your personal information to any third party except on a case-to-case basis after proper verification of such third party or if required under any applicable law. certification exam.

7. Severability, Waiver, and Interpretation

Unless as otherwise stated in the Agreements, should any provision of the Agreements be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law.

Any failure by Xeno’s Play Space or any third party beneficiary to enforce the Agreements or any provision thereof shall not waive Xeno’s Play Space’s or the applicable third party beneficiary’s right to do so.

As used in Terms, the words “include” and “including”, and variations thereof will be deemed to be followed by the words “without limitation.”

8. Indeminification

You agree to indemnify and hold Xeno’s Play Space harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of or related to:

  • Your breach of the Agreements or any one of them;
  • Any User Content you share or otherwise contribute;
  • Any activity in which you engage on or through the Xeno’s Play Space Service;
  • Your violation of any law or the rights of a third party

9. Contact us

If you have any questions concerning the Xeno’s Play Space Services or the Agreements, contact our Customer Service Department using Contact Us page of our website.

Also, you can contact us on askxeno@xenosplayspace.com or reach us at 022 6708 8448, 93210 00300

Thank you for reading our Terms.
We hope you enjoy your learning with us!
Contracting Entity:
Xeno’s Play Space